Terms and Conditions, Privacy Policy and General Data Protection Regulation

These terms and conditions outline the rules and regulations for the use of our website and services. By accessing and using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, you may not use our website or services.

Website Content and Use

The content and information provided on our website is for general information purposes only. We reserve the right to modify or remove any content on our website without notice. You are granted a limited, revocable, and non-exclusive right to access and use our website for the purpose of browsing and shopping for products and services. You may not use our website for any other purpose, including commercial purposes, without our prior written consent.

Intellectual Property

All content, trademarks, logos, and images used on our website are the property of Fire and Ice Wellbeing or their respective owners. You may not use any of our intellectual property without our prior written consent.

Pricing and Payment

All prices listed on our website are in UK pounds and are subject to change without notice. We accept payments via credit card, debit card, and other payment methods. All payments are processed through secure payment gateways.

Product Orders and Delivery

All product orders are subject to availability and acceptance by Fire and Ice Wellbeing. We will make all reasonable efforts to deliver your products within 3-5 weeks of your order confirmation. As a company it is our policy to aim to over deliver on these terms.

Return and Refund Policy

All products purchased from Fire and Ice Wellbeing are made to order and are not eligible for returns or refunds. We will only offer a refund or exchange if the product is damaged or defective upon receipt. As a company we strive to deliver the best quality service and promise to work with you to a satisfactory resolution.

GDPR Compliance

Fire and Ice Wellbeing is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). We will only collect and use your personal data for the purpose of providing our services and processing your orders. We will not share your personal data with any third party unless we are required to do so by law.

By using our website and services, you consent to our collection and use of your personal data as described in our privacy policy. You have the right to access, update, or delete your personal data at any time. If you have any questions or concerns about our data protection practices, please contact us at admin@fireandicewellbeing.com

Limitation of Liability

Fire and Ice Wellbeing will not be liable for any damages, including direct, indirect, incidental, or consequential damages, arising from the use or inability to use our website or services, or from any products or services purchased from us.

Indemnification

You agree to indemnify, defend, and hold harmless Fire and Ice Wellbeing and its affiliates, officers, directors, employees, and agents from any and all claims, damages, and expenses, including attorneys' fees, arising from your use of our website or services or your violation of these terms and conditions.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Changes to Terms and Conditions

Fire and Ice Wellbeing reserves the right to update or modify these terms and conditions at any time without notice. Your continued use of our website or services after any such changes will constitute your acceptance of the modified terms and conditions.

Contact Information

If you have any questions please contact admin@fireandicewellbeing.com